Privacy

slvip com Privacy Policy

This Privacy Policy explains what personal information slvip com collects from Filipino players, how we use and protect it, and what rights you have over your own data.

Last updated: June 2026

How slvip com Treats Your Data

Six principles that shape how we handle your personal information. The full detail is in the numbered sections below.

Collect Only What's Needed

We only collect personal information that is necessary to operate your account, process transactions, verify your identity, and keep the platform secure. We don't gather data beyond what serves a clear purpose.

Secure Storage & Transmission

All data exchanged between your device and slvip com is protected by SSL encryption. Account information is stored on secured servers with access controls. We take reasonable and current security measures to protect your data.

Your Data Stays Yours

We don't sell your personal information to third parties. Data is shared only with service providers who need it to support the platform's operations — and only under confidentiality obligations.

Transparency About Use

This policy clearly states why we collect each type of data and how it's used. There are no hidden uses. If our practices change in a material way, we will update this policy and inform you.

Your Rights Are Respected

You have the right to access, correct, and request deletion of your personal data, subject to legal and operational requirements. We provide a way to exercise these rights through our account support process.

Retention Only as Long as Needed

Personal data is kept only for as long as it is required for the purposes described in this policy or as required by applicable law. Once no longer needed, data is securely deleted or anonymised.

1Introduction

slvip com is committed to protecting the privacy of every player who uses its platform. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with your use of the slvip com website, mobile app on Android and iOS, and all related services.

By registering for an account or accessing the slvip com platform, you acknowledge that you have read this Privacy Policy and agree to the practices described here. This policy applies to all players accessing the platform from the Philippines.

This Privacy Policy should be read alongside the Terms & Conditions and the Responsible Gaming guidelines, both of which form part of the overall agreement between you and slvip com.

2Information We Collect

slvip com collects personal information in the following categories when you register, use, or interact with the platform:

Category Examples When Collected
Identity Data Full legal name, date of birth, government-issued ID number During registration and KYC verification
Contact Data Mobile number, email address During registration
Financial Data GCash number, Maya account reference, bank account details (name, account number) When adding a payment method or requesting withdrawal
Transaction Data Deposit and withdrawal history, bet amounts, game session records During platform use
Technical Data IP address, device type and OS, browser type, session timestamps Automatically during platform access
Usage Data Pages visited, games played, features accessed Automatically during platform use

KYC documents. As part of identity verification, we may request a copy of a government-issued photo ID such as a PhilSys National ID, passport, or driver's licence. These documents are used solely for identity verification and are stored securely with strict access controls.

3How We Use Your Information

The personal information collected by slvip com is used for the following purposes:

  • Account management: To create, verify, and maintain your player account, including resetting credentials through OTP verification when requested.
  • Transaction processing: To process deposits and withdrawal requests through GCash, Maya, and Philippine bank transfer — all in Philippine Peso.
  • Identity verification: To comply with KYC requirements and confirm that you are who you say you are before processing large transactions or first-time withdrawals.
  • Platform security: To detect and prevent fraud, unauthorised access, multiple-account registrations, and other misuse of the platform.
  • Customer support: To respond to account queries, technical issues, and any other support requests you raise through the platform.
  • Service improvement: To understand how the platform is being used and to make improvements to the experience — such as optimising game load times for common device types in the Philippines.
  • Responsible gaming: To monitor for patterns that may indicate problematic gaming behaviour, and to facilitate the use of self-management tools where requested.
  • Legal compliance: To meet any obligations under applicable laws and regulations.

We do not use your data for unsolicited marketing. Any platform notifications related to offers or promotions will be directly connected to your account activity and preferences, and you can update your communication preferences through your account settings.

4Sharing of Personal Data

slvip com does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data may be shared only in the following limited circumstances:

  • Payment processors: Your financial details are shared with the payment service providers who process your deposits and withdrawals — such as e-wallet platforms and banking institutions — solely to execute those transactions.
  • Game providers: Technical data (such as session identifiers and game logs) may be shared with licensed game studios whose titles are hosted on slvip com, for the purpose of maintaining game integrity and resolving disputes.
  • Technology and hosting partners: Service providers who support the operation of the platform's infrastructure handle data under strict confidentiality agreements and are not permitted to use your data for their own purposes.
  • Legal requirements: We may disclose personal information where required by law, court order, or a legitimate request from a competent authority. We will notify you of any such disclosure to the extent permitted by law.

All third parties with whom data is shared are required to handle it in accordance with applicable data protection standards and only for the purposes for which it was shared.

5Data Security

slvip com uses industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. These include:

  • SSL (Secure Socket Layer) encryption for all data transmitted between your device and the platform.
  • OTP (One-Time Password) verification for account login and sensitive account actions.
  • Biometric authentication support (fingerprint and Face ID) on supported devices through the slvip com app.
  • Restricted access to personal data within the organisation, limited to personnel who need it to perform their functions.
  • Regular internal reviews of data handling procedures.

You are responsible for your own account credentials. slvip com will never ask for your password via chat, email, or phone. Keep your login details private and enable OTP or biometric login for an extra layer of protection on your account.

6Data Retention

slvip com retains personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. In practice, this means:

  • Account data is retained for the duration of your active account relationship with slvip com.
  • Transaction records, including deposit and withdrawal history, may be retained for a period defined by financial recordkeeping requirements.
  • KYC documents are retained for the period required under applicable identity verification and anti-money laundering regulations.
  • Where you request account closure, personal data will be retained for the minimum period required by law before being securely deleted or anonymised.

7Your Rights

As a player using the slvip com platform, you have rights in relation to your personal data. You can exercise these rights by contacting slvip com through the support channels available in your account.

Right to Access

You can request a copy of the personal data slvip com holds about you.

Right to Correction

You can request correction of inaccurate or incomplete personal data in your account.

Right to Deletion

You can request deletion of your personal data, subject to legal retention requirements.

Right to Object

You can object to certain uses of your personal data where you have grounds to do so.

Right to Portability

You can request your personal data in a structured, readable format where technically feasible.

Right to Restrict Processing

You can request that we limit how we use your data in certain circumstances.

Some rights are subject to legal limitations — for example, we cannot delete transaction records that we are required to retain by law. We will respond to all data rights requests within a reasonable timeframe and inform you if any part of your request cannot be fulfilled.

8Cookies & Tracking

The slvip com website and app use cookies and similar tracking technologies to support the functioning of the platform and to understand how it is being used. These include:

  • Essential cookies: Required for the platform to function correctly — for example, maintaining your login session and remembering your language or display preferences.
  • Analytics cookies: Used to understand how players navigate the platform so we can identify areas for improvement. This data is aggregated and does not identify individual users personally.
  • Security cookies: Used to detect and prevent fraudulent login attempts and other suspicious activity.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the platform.

9Minors

slvip com is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under 21 years of age. If you believe that a person under 21 has provided personal information to us or created an account on the platform, please report it through our support channels immediately.

Any account determined to belong to a person under 21 will be closed, and any personal data associated with that account will be deleted in accordance with this policy.

10Policy Changes

slvip com may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised date at the top.

For material changes that significantly affect how your personal data is handled, we may notify you directly through the platform or via your registered contact details. Continued use of the slvip com platform after any update constitutes your acknowledgement of the revised Privacy Policy.

We encourage you to review this page periodically so you are aware of the current practices in place for your personal data.

21+ and Responsible Gaming. slvip com is strictly for adults aged 21 and above. The platform involves real financial transactions and all gaming carries financial risk. Your personal data, including transaction history, may be used to support responsible gaming monitoring. Visit our Responsible Gaming page for self-management tools and more information.

Questions About Your Privacy?

If you have questions about how your data is handled or want to exercise your data rights, visit the FAQ or reach out through your account's support section.